Our community values
TUPA is a place for pet owners to share, learn, and support one another. We want every member to feel safe, respected, and welcome. These guidelines apply to all content posted in the community feed, comments, and messages.
✅ What we encourage
- Sharing photos, stories, and milestones about your pets
- Asking for pet care advice and sharing your experiences
- Celebrating your pet's health wins and special moments
- Offering kind, constructive support to fellow pet owners
- Sharing local pet events and meetup ideas
- Rehoming pets responsibly with honest, detailed posts
🚫 What is not allowed
- Harassment, bullying, or threatening other members
- Hate speech based on race, gender, religion, disability, or any other characteristic
- Sharing another person's private information without consent
- Spam, repetitive posts, or unsolicited commercial content
- Content that depicts or encourages animal cruelty or neglect
- Graphic, adult, or otherwise inappropriate content
- Misleading health claims or content designed to replace veterinary advice
- Impersonation of other members or organisations
Reporting and moderation
If you see content that violates these guidelines, please use the 🚩 Report post button (the ⋯ menu on any post) to flag it for review by our moderation team.
You can also 🚫 Block any user to prevent their content from appearing in your feed.
Our team reviews all reports. Depending on severity, action may include removing the content, issuing a warning, or suspending or permanently banning the account.
Contact
For urgent moderation concerns, contact us at privacy@tupa.pet . We aim to respond within 5 business days.
Health & veterinary advice
TUPA's AI features and Food Checker are for educational and informational purposes only. They do not constitute veterinary diagnosis, medical advice, or treatment recommendations. Always consult a qualified veterinarian for your pet's health concerns.